Ground services, contracted and operated by us.
Pick a service to see how it runs, what it costs and what is already inside the net rate.
Chauffeured cars, by the hour or by the day.
Executive sedans, MPVs and first-class vehicles with English-speaking drivers in 210 cities. Point-to-point, hourly disposal or full-day city use, on one contracted rate card.
Background-checked, English as standard and six further languages on request.
Four-hour minimum in Europe, three in Japan, with overtime quoted before dispatch.
Vehicle position and driver contact shared with your on-ground coordinator.
Water, chargers, Wi-Fi in business class and above, child seats at no charge.
Included in the net rate
Move 20 or 900 people on one manifest.
Minibuses to 77-seat touring coaches, convoy dispatch and staged loading for congresses, incentives and cruise turnarounds across Europe and Japan.
Setra, Neoplan, Hino and Mitsubishi touring coaches with luggage holds and PA.
One dispatcher per movement, staged loading windows and per-coach manifests.
Uniformed ground staff at hotels, venues and piers for large movements.
We take your rooming list and return the loading plan, not the reverse.
Included in the net rate
High-speed rail, handled platform to platform.
Ticketing, seat blocks, porterage and station meet on Eurostar, TGV, Frecciarossa, ÖBB, Renfe AVE and the full JR Shinkansen network.
Group seat blocks, green-car upgrades and JR pass issuance before arrival.
Assistants on the concourse and platform at every hub station we sell.
Luggage handling on platform in Europe; takuhaibin door-to-door in Japan.
Re-booking handled by our desk, road fallback dispatched if a line goes down.
Included in the net rate
Congresses, incentives and gala programmes.
Venue sourcing, delegate transport, production and full destination management for corporate groups from 30 to 900 delegates.
Palaces, ryokan, museums and conference centres held under our own contracts.
Staging, AV, entertainment and catering managed by one production lead.
Shuttle loops, airport waves and VIP cars on a single dispatch plan.
Industrial visits with interpreters, common in our Japanese programmes.